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Mautic Support & Maintenance

Dedicated Mautic expertise on retainer. Performance monitoring, security updates, troubleshooting, and optimization.

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The Challenge

⚠️

No in-house Mautic expertise for troubleshooting

🔒

Security updates and patches falling behind

📈

Performance degradation as data grows

Critical issues take too long to resolve

Our Solution

Proactive Monitoring

Continuous performance and health monitoring with alerting.

Security Updates

Regular patching, security audits, and vulnerability assessments.

Performance Optimization

Ongoing tuning of database, queues, and caching layers.

Expert Support

Direct access to Mautic developers for troubleshooting and guidance.

Our Process

1

Onboarding Audit

Comprehensive review of your Mautic installation and infrastructure.

Deliverable: Health audit report
2

Monitoring Setup

Deploy monitoring, alerting, and logging infrastructure.

Deliverable: Monitoring dashboard
3

Ongoing Support

Regular maintenance, updates, and on-demand troubleshooting.

Deliverable: Monthly support reports

Frequently Asked Questions

What response time can I expect?

Critical issues: 4 hours. Standard requests: 24 business hours. We provide clear SLAs based on your support tier.

Do you support custom Mautic installations?

Yes. We support both standard and heavily customized Mautic installations, including white-label deployments.

Ready to Get Started with Mautic Support & Maintenance?

Let's discuss your project. Free 30-minute consultation with a Mautic expert.

Schedule a Call